Live support
Unicom Solutions Group is commited to providing quick and effective support via our business hours Live Support Chat portal. This service operates between 9am - 5:30pm Monday to Thursday and 10am - 4pm Fridays. Most Saturdays 10am-1pm. Soon !!Communications Support
Unicom Solutions Group is a full Telstra Reseller and can provide all your telecommunication products and services through Telstra. No need to speak to outsourced call centres that frustrate you,just call Unicom Solutions Group and we will take care of your problem or provide you with new services and products. Read more24 / 7 Support System
Our support ticketing system operates 24 hours a day 7 days a week with a member of the support team always on standby to answer your questions. We will strive to answer all questions within 1 hour during business hours and within 5 hrs or less after hours. RequestWeb Hosting Support
When you need support for your hosting service such as email changes, additions,removal or even adding additional services to your hosting plan,just use our ticketing system and most changes will be carried out within 24hrs. If it's a quick change on your site then submit a ticket and its done in as quick as 15min. SubmitSLA Support Agreements
We can provide a Service Level Agreement that suits you and your budget.The SLA includes regular maintenance on-site and off site as well as network monitoring. We also provide unlimited phone support to all SLA clients. SLAProduct Support
Support for all our mobility solutions or range of custom software products is our highest priority and your options include the LiveChat or Ticket system for fast response.For all voice contact please call our support centre on +61 2 9011 5777 during business hours of 9am- 6pm Monday to Friday. Submit |
Support
